Are your customers satisfied with the service you offer? Are you able to satisfactorily address their complaints? In a world where consumer feedback has become the norm, these are the questions that require affirmative responses. ISO 10002 is therefore so essential. This standard supplies the appropriate specifications for:
- Customer satisfaction comes first.
- Complaint management
- The preceding two issues are of concern to all business strata, with consumer engagement being the most vital.
If you wish to obtain certification, you must acquire the standard and adhere to it. Contact Legal Door if you want this certification, and you can immediately begin offering the finest services to customers.